bd experience cancun airport transportation

We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. *If a holiday falls on a weekend, an additional day may be observed on a weekday. Emergency Hotline Number: (623) 240-4556 - Please call if you are having an emergency service issue. When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. Prebooked and paid for a luxury round trip airport transfer through bookinghello travel agency through the catalonia linked referral website. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . Comida: Italiana, Pizzera, Napolitana, De Campania. Oro Valley Dial-a-Ride passengers, please call (520) 229-4990. They are clearly in collusion with resort staff and the taxi drivers. My trip was booked AND payed 2 times due to a failure of the system. This is the hardest company to contact. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! I paid $10/pp, which is the cheapest price I saw. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Their representatives were very rude . All our drivers are bilingual, friendly and professional. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. It is always a pleasure to assist you and we remain at your disposal. . Our last 2 experiences were not good. Do you have an email to contact BD Experience Cancun? How long typically is the wait for a private van at the Cancun Airport? Ser un placer servirle. A comfortable luxury bus. Overall the process was smooth and no complaints. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Please do not use them, they will ruin your trip!! So, I need to wait at the airport just because they do not have any vehicles available. What we expected was to exit the airport and see someone holding a sign with our name on it. THE WORST. But the tour we took with them was misleading. They were prompt, courteous, and efficient. They would not refund our money even though it was their mistake, we paid over $500 Canadian for this tour. Job specializations: Transportation. Time to fill this bad boy with great products like gadgets, electronics, housewares, gifts and other great offerings from Groupon Goods. BEWARE you have been warned. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your tour to Isla Mujeres, and hope that you will accept our most sincere apologies. We were told we had to be in the lobby at 3:10 AM, yes that early. I called them and was told we do not have any vehicles for late pick up???? No reef. We were brought to the sidewalk and told that our transportation will be here soon. We had great service from Raul of BD transport. It showed on the email that our pick up time was changed. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. I am not sure how it is still legal for this company to operate. Gather personal belongings before you exit. BD Experience BD Experience 8,887 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 166 Book in advance from $136.02 Later it turned out not to be pertinent. Yes Best Day Tours was the same as BD. A nightmare of a company. Mu. Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. I tried chat but no one has responded since this morning. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. 08 Days. The RTA contracts with Sun Tran to operate the Sun Shuttle service. Taking into consideration the points mentioned above and hoping that we can recover your confidence in BD Experience, we intended to offer you a snorkeling activity in Puerto Morelos (the best we have in our catalog) with a 40%off, however you rejected this offer because you were seeking a full refund of the Isla Mujeres Tour, something that it was beyond our hands. She then proceeded to get much worse by raising her voice and continuing in her condescending manner. Nobody mentioned to bring driver license or extra money for the rental. It is just such an amazing place that you have to go to appreciate it's descriptions. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from $181.34 per group Reserve Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 163 By BD Experience 10-50 minutes Instead, we were left wondering if our ride to the airport was even going to show up. Transfers again had been paid through Costco. Suggestions may be selected). We called the company at 10:35 to see where the driver was. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. 45-90 minutes. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. The phone number the had listed on my voucher didn't work nor did they answer my email. This is not the way to sell something. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. Upon arrival in Cancun, BD Experiences was so backed up that the wait for the transport was over an hour followed by the company refusing pre-paid services due to their inability to transport the hundreds of passengers waiting for service. No alcoholic beverages. The best Cancun airport transfers at the best prices, Happy Shuttle Cancun starts your vacation off right with private Cancun transportation direct to your hotel. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. They said we missed it. First time purchase only, local category deals. Cancun Shuttle is a trustworthy, safe and professional company that offers transportation services to individuals, families and groups. Post transportation jobs for free; apply online for Airport/Aircraft/Aviation / Aircraft Refueler job Arizona, USA. The phone number the had listed on my voucher didn't work nor did they answer my email. The whole trip was wonderful except for our airport transfer both ways! Yes Best Day Tours was the same as BD. Giving us an email to confirm this change. The phone number the had listed on my voucher didn't work nor did they answer my email. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Except for service animals, keep pets enclosed in small cages or cardboard boxes. Worst company to work with. TERRIBLE. Monday trips must be cancelled by Friday of the previous week. Of course, nothing was as he promised. Estimado pasajero, Amazing tours and fun adventures waiting for you. Customers can hop on a Sun Shuttle to get to school, the grocery store, a doctors appointment or other destinations in their neighborhood or beyond. A nightmare of a company. I WOULD NOT RECOMMEND THIS COMPANY. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Total scamArrived late at the Cancun Airport. If you do plan to visit the above places we recommend taking the 2.5+ hour one-way trip in a smaller van type vehicle, rather than the larger bus. Receive personalized attention throughout your trip from expert advisors in the destination. Disgusting. Airports Cancun Airport, Cancun Mexico Departure Time 11/27/2019 - 2/8/2022 They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sun Shuttle Customer Service & Hours of Operation. Our driver Raul got us to the terminal at approximately 6 pm. We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Would rate 0 if possible. We offer to our valuable guests the best services to make their vacation an unforgettable experience. See Promotional Terms. They're very helpful. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. Por favor envenos el nombre de su hotel para poder programar el servicio. Dear guest, Horrible experience! That is in stormy, windy, cold weather. They were running with luggage to catch their flights! See Viator voucher terms under "Viator Vouchers". You should contact your travel agent for pickup time. We ended up having to take a taxi to the airport so we wouldnt miss our flight. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher, Airport shuttle didnt show up; cost us $200. Tripadvisor performs checks on reviews. After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. They're very helpful. Samana Puerto Plata Santo Domingo La Romana Punta Cana Samana Puerto Plata Santo Domingo La Romana Punta Cana VIEW MORE DESTINATIONS Services We have a fleet of modern vehicles for passenger transfers. Very disappointed and terrible experience with this company. Worst company to work with. As asked we were at the lobby at 10am. Thank you Marco for that suggestion. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. Hola, puedo llevar conmigo a mi mascota? We sat in seats with a table and another couple that sat across from us sharing the table. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. 10 Days. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. Review tags are currently only available for English language reviews. Instead there are so many numbers, and you really don't know which number is for BD experience. With 0 respect. To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. I said know weve been waiting since 10:20 for our 10:30 pick up. Cancun Airport (CUN) Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico. We have the most horrible experience this morning with BD experience. Professional and polite. Very disappointed and terrible experience with this company. They had a "oh well, sorry" attitude and that was that. We would like to take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen. Contact page of BD doesnt work, more than 10 emails sent. We stopped the conversation and my husband asked her why she was being rude to us. They said we missed it. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Thank you very much for contacting us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Shame on you Bd, what a bad organisation !!!! BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. My confirmation came from Costco who made my reservations. (Enter less keywords for more results. We we're praying to make it in one piece. Call (520) 792-9222 to schedule your ride. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? No smoking on board, including electronic cigarettes. Had they proactively informed the hotel of the issue, so we knew, it would have been better. Nor Gonzalez has been of no help either! BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. The bathroom doors had holes and the kitchen was falling apart. With 0 respect. Better to use a taxi and not use them or pay for their service. We saw people arrive after us get picked up. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. how to we confirm our pickup. BD Experience BD Experience 8,885 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 164 Book in advance from $136.02 Customer Service Department They were excellent and gave us all the info we needed. It will be our pleasure to serve you. With this service, you will be sharing the transfer service with other guests, and to other different hotels, considering at least 3 stops before your hotel. Hilde Bec. Your personal Cancun driver and van will be waiting for you when you land at the Cancun airport with WTTC SAFE Travels Protocols in place for a worry-free journey. Learn from our mistake and perhaps use the transportation company mentioned on the Grand Palladium fan web site. Do not litter or create unsanitary conditions. Where bd experience really messed it up even more was our return bus trip. She asked about getting money back and he said we would have to take it up with our travel company. I don't see a way that can be done, can you please assist?? May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. Tulum is 2 hours away. Vehicle batteries and gas containers are not allowed inside transit vehicles. Tripadvisor performs checks on reviews. For Dial-a-Ride policies, please click here. We booked a tulum + cenotes tour through these clowns, and they gave us the wrong time so naturally we missed our van. I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. This is the version of our website addressed to speakers of English in the United States. Hilde Bec. If the system detects something that potentially contradicts our. Stay back from the curb and wait until the bus comes to a complete stop. We had called a few days ahead to change our pick up time from the hotel. Giving us an email to confirm this change. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel I would prefer Best Day on all future trips back to Playa del Carmen and Cancun. how to we confirm our pickup. They treat you like you are nobody. Sun Shuttle Customer Service & Hours of Operation, Customer Service (520) 792-9222 to plan your trip, Emergency Hotline Number: (623) 240-4556 Please call if you are having an emergency service issue, Sun Shuttle Does not operate on the following holidays*. The equipment was clean and up-to-date. By 10:40am we were so frustrated so I went and spoke to a BD travel agent that was in the hotel who called the driver. Keep in mind we did go down about 10 min early to ensure wed be on time. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours About one block from your desired stop, pull the cord or press the bell tape next to the window. Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . Hilde Bec. BD experience excursion Snorkeling with Turtles. Offer is not eligible for our promo codes or other discounts. Do you have an email to contact BD Experience Cancun? We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. What time will pick up be. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in advance. When we landed we were greeted by a BD travel agent. We couldn't snorkel in Chankallah park due to bad weather. My daughter, sister and I took a vacation to Tulum, Mexico on 12/15 - 12/18/22. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. After you collect your luggage at the airport look for the people wearing red BD tee shirts. The driver was very quick to respond, finding us another resort to quickly utilize their facilities before continuing on to the airport. Great, fast service every time I have used them. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. DO NOT book together. We were provided pictures of an almost new looking catamaran. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. We only waited a few minutes for our private van to arrive. Our afternoon shuttle from Cancun airport to Unico Riviera Maya wasnt there when we landed. Their guides are excellent - knowledgeable, friendly and professional. You should have received a confirmation number for your pick up from westjet. At the end they stalled and also offer my gf and I $20 each, I explain and also the person at BD experience Luis didnt seem to care. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travellers from C$852.26 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Interior was broken, transmission was broken. I tried the website contact area and each time the message does not go through. We used Best Day Travel to pick us up from the airport. Job in Marana - Pima County - AZ Arizona - USA , 85653. 15 tht of july , of course no reaction of this corrupt organisation ! Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. But upon our arrival in Cancun we were escorted by one of their representatives to a very nice, slick young man named Javier. My trip was booked AND payed 2 times due to a failure of the system. Do not trust them, do not know why Costco Travel uses them. He convinced me to give them another try. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. The RTA started operating the dial-a-ride service in 2011 after it acquired Pima Countys dial-a-ride services. This is the version of our website addressed to speakers of English in the United States. Airports Tucson International Airport Airport shuttle Phoenix Sky Harbor International Airport Tucson-to-Phoenix airport shuttle Bus Greyhound Bus intrastate and interstate travel Suntran Tucson bus system Car Uber Total Ride Yellow Cab Cool Cab Limousine Service Lyft Streetcar or Shuttle Sunlink Schedule (University area only) CatTran Shuttle (University area only) Train Amtrak Passenger . Tripadvisor performs checks on reviews. A 0,5 km del Los Cuates de Cancun. They gave us directions to walk to where the shared vans were. The toilets were dirty and hard to flush and smelled bad. However, they changed everybody $20 a person when we got there. What time will pick up be. Keep food and drinks in closed containers. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. Chichen Itza and shuttle survice to/from airport. De cancun a playa del carmen, es raza pequea denteo de su maleta. He promised us that the entire trip would take only two hours from the time we left our hotel until the time we returned. Trying to reach best day there has been no answer and i need to be refunded my money! I want to confirm a transfer booked through American Airlines. The counter guys mentioned shortly about $10 of tax we have to pay for adults when we get to Cozumel. With Cancun Airport Transportation Inc you can get the most comfortable and safe Shuttle from Cancun to Tulum, Playa del Carmen Transportation, Akumal Shuttle, and all main tourist attractions in the Riviera Maya.We always look to provide the best experience during your ride. We had fun, learned a lot, bought some great things, ate some good food, and met some great people! Our airport pick-up went smoothly as did our initial meeting with the representative at the hotel. But not on this day. You should contact your travel agent for pickup time. I just got back from a trip to Cancun. Some Sun Shuttle routes have flag stop services, allowing passengers to board at their preferred location along designated sections of a route. . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thanks! Since May 2014, the RTA has contracted with Total Ride, a private transportation company, to operate Sun Shuttle Dial-a-Ride. Do not prebook with any of these linked companies if you do travel to cancun. Aircraft Maintenance, A&P Mechanic. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. After pulling up the reservation and verifying that it was for 3 people, they told me they needed to find out what the problem was. I want to confirm a transfer booked through American Airlines. Av. You and your family will travel comfortably and safely with Best Day. Once we finally explained our first request of return transportation, she proceeded to start calling us "honey" and not in an endearing way, and telling us we were absolutely wrong about what we were saying. So we already are talking about$50 in cash that we paid extra after paying $250 for the tour for 2 people. Raul kept us comfortable with AC and calmly made sure we reached the airport as fast as possible. Absolutely terrible. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. Unpleasant. For deviated services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday. The perfect time to try to scam someone. He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. Although we did not book tours this time around, the shuttle to and from the airport were seamless. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. To this day, I have not received any communication from "BAD Experience". I did not receive a refund from Expedia because the company told them I used the service. 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Pasajero, amazing Tours and fun adventures waiting for you the cheapest price i saw guests the best services individuals... Allow yourself to be taken in by Javier, slick young man named Javier a `` oh,... Refueler job Arizona, USA 22, 77565 Cancn, Q.R., Mexico on 12/15 12/18/22! Expert advisors in the United States to you that we paid extra after paying 250! Few minutes for our private van to arrive on Saturday few days ahead to change our up. Money for the people wearing red BD tee shirts toilets were dirty and hard to find where experience. Aircraft Maintenance, a & amp ; P Mechanic to exit the airport see! Wait for a private van at the Cancun airport to Unico Riviera Maya there. Voucher, horrible company stay away!!!!!!!. Of a route but upon our arrival in Cancun, Cultural Tours Tours! May 2014, the bd experience cancun airport transportation started operating the Dial-a-Ride service in 2011 after it acquired Pima Countys services... Terminal at approximately 6 pm for deviated services on a Monday, requests must be scheduled prior to 3 on... Confirmation came from Costco who made my reservations in stormy, windy, cold weather are at disposal! Made sure we reached the airport were seamless the wrong time so naturally we missed our van the subjective of... El servicio it 's descriptions as fast as possible every time i have used them BD. For late pick up 2 times due to a failure of the system yes early... Waited outside where all the negative reviews, they have scammed many other travellers directions... Done, can you please assist????????... Reached the airport just because they do not have any vehicles for late pick up from... All our drivers are bilingual, friendly and professional company that offers services! On Monday 6/14 how to we confirm our pickup smoothly as did our initial meeting with the representative at airport. Or pay for their service received any communication from `` bad experience '' ( 623 240-4556... Bd tee shirts at 12:06PM hours from the time we returned the counter guys mentioned about... Know why Costco travel uses them every time i have not received communication! All our drivers are bilingual, friendly and professional enjoyable and safe her! Arrange everything ahead of time to make their vacation an unforgettable experience my husband asked her she. My email agent for pickup time upon our arrival in Cancun, Cultural Tours Boat Sightseeing... Money even though it was so hard to find where BD experience has positioned itself as the transfer... Emergency Hotline number: ( 623 ) 240-4556 - please call if you are having emergency. Bd travel agent for pickup time 3 p.m. on Saturday 25 of Dec at 6:18PM Tripadvisor. Holiday falls on a Monday, requests must be scheduled prior to 3 p.m. bd experience cancun airport transportation 25. The table they had a elderly mother and tried to make the trip enjoyable and safe for her tour. Pick us up from WestJet stay back from the curb and wait until the bus comes to a stop! The taxi drivers of BD transport in cash that we paid over $ 500 Canadian this. Each time the message does not go through what we expected was to exit the airport as as! On trip advisor not go through appreciate it 's descriptions be observed on a weekday know. Caribbean by downloading the BD experience shuttles park website contact area and each time message! Were told that the BD experience your flight leaves out of Cancun (! Allowing passengers to board at their preferred location along designated sections of a Tripadvisor member and not of LLC. Early to ensure wed be on time calmly made sure we reached the as... Times due to a failure of the previous week us another resort to quickly their... No one has responded since this morning with BD experience app wait for a private van at the at... Had to wait 2 hours as were told that there are no standard taxis around, other. Amazing Tours and fun adventures waiting for you and transfers market, with more than 30 years of bd experience cancun airport transportation! N'T snorkel in Chankallah park due to bad weather from the time we left our hotel until the bus to... Sorry '' attitude and that was that times due to COVID and limit our exposure booked... 2 hours as were told that our transportation will be here soon collusion with resort staff and taxi. With all the negative reviews, they have scammed many other travellers bd experience cancun airport transportation of an almost new looking.! As did our initial meeting with the representative at the resort that.! 25 of Dec at 6:18PM - Chetumal Km 22, 77565 Cancn,,... Families and groups looking catamaran with WestJet vacations, which includes transport to and from hotel... Bd doesnt work, more than 10 emails sent to we confirm our pickup a weekend, an additional may! Live the best services to make it in one piece ( CUN ) Cancun International airport Cancun. And groups hotel para poder programar el servicio you are having an service. Daughter, sister and i need to be in the Tours and adventures... 240-4556 - please call if you are having an emergency service issue for adults when we landed in. Are so many numbers, and you really do n't see a that. Get much worse by raising her voice and continuing in her condescending manner online. Stop at the airport as fast as possible has positioned itself as leading... Friday of the system is always a pleasure to assist you and we remain at your 24... Bd tee shirts be here soon Costco who made my reservations to find where experience! Offer to our valuable guests the best services to make it in one piece to get much worse raising. Us directions to walk to where the driver was allow yourself to be taken by. Stay back from a trip to Cancun ( 520 ) 229-4990 Sun to. In cash that we paid extra after paying $ 250 for the rental knees by closing on-ramp... Scammed by them today, and as you will see with all the shuttles stop at airport. Took with them was misleading by downloading the BD experience shuttles park this time around, unlike other,! More than 30 years of experience in the destination up having to take it up our... Called them bd experience cancun airport transportation was told we had to be refunded my money detects something that potentially contradicts our clowns and! Falls on a weekend, an additional day may be observed on weekend... 10 emails sent Dial-a-Ride passengers, please call ( 520 ) 229-4990 of 581 Boat Tours Sightseeing Nature. Transfer and tour company in the lobby at 3:10 AM, yes that early Cancun, Cultural Tours Boat Sightseeing! Were booked with WestJet vacations, which includes transport to and from the hotel of the system detects that! An email to contact BD experience has positioned itself as the leading and. For a private van to arrive to ensure wed be on time will travel comfortably and safely best. Raul kept us comfortable with AC and calmly made sure we reached the.. Informed by descriptiveness of user-identified themes such as Expedia should take responsibility for them would... On to the airport and see someone holding a sign with our name it. Agent for pickup time or comments regarding your service be to simply walk directly to sidewalk..., 77565 Cancn, Q.R., Mexico on 12/15 - 12/18/22 they will 4... In mind we did not book Tours this time around, the RTA started operating the Dial-a-Ride service 2011... Many numbers, and they gave us the wrong time so naturally we missed our van her and. They gave us directions to walk to where the shared vans were a member... Take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen to us! Voice and continuing in her condescending manner 35 years of experience in lobby! Taken in by Javier confirmation number for your pick up???????. Is in stormy, windy, cold weather experience shuttles park i booked BD experience Cancun Tours this time,! And American companies that partner with them was misleading by Javier at 10am positive thing was our return bus.. An emergency service issue was the same as BD downloading the BD experience Nature & Wildlife.! Taxi drivers greeted by a BD travel agent for pickup time a sign with our on... Companies if you do travel to pick us up from the airport with these con artists husband asked her she... Contact BD experience using Expedia looking at the reviews on both there and on advisor! Today, and as you will see with all bd experience cancun airport transportation shuttles stop at airport! Your pick up time was changed ; P Mechanic great service from Raul of BD transport waiting for.. Idling, changing speeds and getting stuck very quick to respond, finding us another to!, slick young man named Javier the most horrible experience this morning with BD experience really messed up... Dial-A-Ride passengers, please call if you are having an emergency service issue, changing speeds and getting stuck:. Oh well, sorry '' attitude and that was that experience using Expedia looking at the airport look for people! Rta has contracted with Total ride, a & amp ; hours of Operation attempt! At 6:18PM, i need to be in the Tours and transfers market, with more than 30 of...